Pieces are shipped via Canada Post, in Canada as a first-class letter, and to the U.S. as a small package. There are no tracking numbers included in this free service. If you want tracking, I will add that charge to your order.
Returns: These pieces are made to the top standard I can possibly do. If there is a material defect, I’ll gladly replace the item for you. Because these are hand-made works of art, I am not able to offer refunds or replacements otherwise.